Caprichos del Paladar, S.L. hereby informs you of its privacy policy regarding personal data. Use of the website does not require the user to provide any information regarding their identity, and the company cannot associate it with a specific user. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set forth in the aforementioned law.
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
- The controller of your data is: Caprichos del Paladar, S.L.
- CIF: B54706387
- Postal Address: Ctra. Estación, 26, 30580, Alquerias, Murcia
- Email: info@caprichosdelpaladar.es
WHAT TYPE OF DATA DO WE PROCESS?
Depending on the products, services, or features you wish to enjoy at any given time, we will need to process certain data. Generally, this data will be, as appropriate, the following:
- Your identifying information (for example: your first name, last name, language, country from which you interact with us, contact information, etc.)
- Connection, geolocation, and navigation data (if you interact with us from a mobile device, for example).
- Data about your tastes and preferences.
Please note that when we ask you to provide your personal information to provide you with access to a website feature or service, we will mark some fields as mandatory, as this information is required to provide you with the service or to provide you with access to the feature in question.
Please note that if you choose not to provide this information, you may not be able to complete your user registration or enjoy those services or features.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Depending on how you interact with our website, we will process your personal data for the following purposes:
- To respond to requests or inquiries you make through the various means available on our website.
We only process personal data that is strictly necessary to manage or resolve your request or inquiries. - For marketing purposes.
If you subscribe to our Newsletter, your personal data will be used to periodically send the company’s newsletters.
Please remember that you can unsubscribe from the Newsletter at any time and free of charge by contacting us via the data controller’s email address or by following the instructions provided in each of our communications. - For reporting channel management.
We process your data to manage your report, providing adequate protection against retaliation. - For social media management.
If you follow us or contact us through the various social media platforms we operate on, we will process the data you provide to us through them for the sole purpose of responding to your messages or comments and managing our contact list. - Usability and quality analysis to improve our services (Cookies).
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e., to understand how users interact with our Platform and thus be able to make improvements. Likewise, we occasionally conduct quality assessments and surveys to understand the level of satisfaction of our customers and users and identify areas where we can improve.
WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?
The legal basis that allows us to process your personal data also depends on the purpose for which we process it. We will find different legal bases based on the following purposes:
- Attention to information requests.
The legal basis for processing your data is informed consent to respond to inquiries submitted through the website, which implies acceptance of these terms by the interested party. - Marketing.
The legitimate basis for processing your data for marketing purposes is your consent. - Whistleblower channel.
The basis for legitimacy is:
Compliance with a legal obligation. - Social media.
The basis for legitimacy is informed consent to respond to inquiries submitted through the social media platform, as well as the time at which you follow us and wish to be added to our contact list. - Usability and quality analysis (Cookies).
The legal basis is the consent given on our website for the installation of the cookies we deem appropriate.
HOW LONG WILL WE KEEP YOUR DATA?
- Request for information.
We will process your data for as long as necessary to process your request or application, and for one year thereafter. - Marketing.
We will process your data until you unsubscribe or cancel your newsletter subscription. - Whistleblowing Channel.
The data of the person submitting the report, the staff employed, and third parties will be kept in the reporting system only for the time necessary to decide whether to initiate an investigation into the reported events.
If it is proven that the information provided, or part of it, is not true, it will be immediately deleted as soon as this circumstance becomes known, unless such inaccuracy may constitute a criminal offense, in which case the information will be kept for the time necessary to process the judicial proceedings.
In any case, three months after the data is entered, it will be deleted from the reporting system, unless the data is retained to provide evidence of the system’s operation. - Social media.
We will process your data for as long as necessary to respond to your request or application and as long as you follow our profile.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
Personal data will not be transferred or communicated to third parties unless: by legal obligation, we obtain your express consent, or we understand that there is a legitimate interest on our part, which will be duly communicated to you.
However, we inform you that we are present on the following social networks: Facebook, LinkedIn, Twitter, and YouTube, to keep our followers informed about the company’s news and services.
You can access these social networks voluntarily and through the links available on the website itself or by accessing them directly and on your own from the browser or installed app.
You should be aware that this website is not responsible for the use of data that these social networks may carry out. However, when this data is generated on the social network and derives from an interaction with our official account, we will be jointly responsible for the processing along with the social network.
In order to consent to our transfer from this website and the processing of your data, you must carefully read the privacy policy of the social network you wish to access:
- Facebook: https://es-es.facebook.com/privacy/explanation
- LinkedIn: https://es.linkedin.com/legal/privacy-policy
- YouTube: https://www.youtube.com/intl/es/about/policies/#community-guidelines
- X: https://x.com/es/privacy
Thus, before clicking on the social media logos on our website, you can obtain information and voluntarily redirect your data, knowing in advance how your data will be processed.
Other technological services:
- WhatsApp: https://www.whatsapp.com/legal/updates/privacy-policy/?lang=es
In the data collected through the reporting channel, data may be shared with third parties when necessary for the adoption of corrective measures within the entity or the processing of any applicable disciplinary or criminal proceedings.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
You may exercise these rights free of charge by sending us an email to pedro@caprichosdelpaladar.es, simply stating the reason for your request and the right you wish to exercise.
If we deem it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis for processing your data, you have the right to:
Request access to your data that we hold.
Request us to rectify the data we already hold. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and undertake to notify us of any changes or modifications.
Request us to delete your data to the extent that it is no longer necessary for the purposes for which we need to process it, as previously informed to you, or if we no longer have the legal authority to do so.
Request us to restrict the processing of your data, which means that in certain cases, you may request that we temporarily suspend processing your data or retain it beyond the necessary time when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.
You may receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, as well as transmit it to another data controller.
Furthermore, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency (AEP) https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
CHANGES TO THE PRIVACY POLICY
We may modify the information contained in this Privacy Policy at any time we deem appropriate. If we do so, we will notify you via various means through the Platform, or even by email when the change in question is significant to your privacy, so that you can review the changes, assess them, and, if appropriate, object to or unsubscribe from any service or feature.
INFORMATION ABOUT COOKIES
We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us, and, in certain cases, show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purposes, and other information of interest.